- If you are an existing Terminix customer that resides in Mobile County, Baldwin County, or areas serviced by the Monroeville, Alabama Terminix office, and your property has not been retreated by Terminix within the last 7 years, you are entitled to receive a termite protection retreatment at no charge.
- If you are an existing Terminix customer that resides in Mobile County or Baldwin County, and you paid increases to the annual renewal price for termite protection in the years 2019 and 2020, you may be entitled to a refund.
- If you are a former Terminix customer that resides in Mobile County or Baldwin County and you cancelled your contract with Terminix in 2019 or 2020, you may be entitled to a payment or to be reinstated with Terminix at your 2018 price and to receive a termite protection treatment at no charge.
- If you are an existing or former Terminix customer in the State of Alabama, and you own a property serviced by Terminix that you believe contains termite damage, you may be entitled to a payment for those damages.